Terms and Conditions

This Agreement was last modified on 1st June 2020.

These Terms and Conditions (“Terms", “Terms and Conditions") govern your relationship with orealonline website (the “Service") operated by Real Foods (Pvt) Ltd (“us", “we", or “our").Please read these Terms and Conditions carefully before using the Service.Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Orealonline.com and its licensors. The Service is protected by copyright, trademark, and other laws of both the Pakistan and foreign countries. Our trademark can not be used in connection with any product or service without the prior written consent of orealonline.com

Return & Refunds

If your product is damaged, defective, or incorrect at the time of delivery, please contact us within 6 days. Items can be returned within 6 days of delivery i.e. if an item was delivered on 1st December, it can be returned till 7th December. Please note that return request will not be processed if the item is “no longer needed”.

All items must be returned is in original form. All items sent for return first go through quality check to ensure they are returned in the original condition. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form